Profile picture isn't showing up.

There are two possible reasons why the profile image is not displayed:

(1) The image URL set in the author information has a broken link. In this case, please set a valid image URL and check again.

(2) The "Display profile image" option is unchecked in the design customization settings. In this case, please check the "Display profile image" option and check again.

If the problem still occurs, please contact us from within the app.